Secursus : The shipping insurance for valuable parcels
Founded in 2018, the Secursus service was set up to provide the best possible way of insuring precious and valuable goods during shipment, all in a matter of clicks. Our goal is simple: provide the kind of coherent insurance service everyone’s been waiting for – one that covers all items without costing an arm and a leg.
What carriers offer
All carriers offer their own insurance coverage: Dhl Express, Fedex, UPS, Chronopost, Colissimo, La Poste, DDP…The rates charged are generally 1% of the item’s value, with a minimum rate somewhere in the region of €10.
The majority of their insurance schemes have terms and conditions that are tricky to find and even trickier to understand. From the numerous exclusions to the lack of information concerning payouts, customers are often totally lost. The procedures that need be followed in order to obtain compensation can be pretty heavy going, too, and consumers often end up feeling as though they’re purchasing insurance for nothing.
Shipment insurance is regulated, requiring a contract that must be both read and signed, either physically or electronically. It is frequently offered at the drop-off desk by staff who have received next-to-no training, meaning customers find themselves insuring an item without even knowing whether it actually featured in the exclusions list. And that exclusions list can be pretty long: collectables, watches, art, jewellery, high-tech goods, computers, luxury clothing and all second-hand goods.
Items that are not new are valued at a greatly depreciated rate, and insurance payouts never match their most recent sale value. Dealers consequently find themselves out of pocket, as they are never awarded a payout in full when an item is lost or stolen.
Secursus offers the best-performing shipping insurance for valuable parcels. Far more reasonably priced, with a rate fixed at 0.6% of the value of the item being shipped, starting at a minimum rate of €5. Our coverage extends to all items that can be found in retail outlets, including all those usually excluded by carriers or online shipment solutions.
Available to businesses and private individuals alike, the fully automated Secursus platform allows you to insure any parcel up to a value of €100,000 in less than two minutes. Our contract Terms and Conditions are designed to be fully transparent and easy for absolutely everyone to understand.
The handful of rules that must be followed are listed in detail under “Customer’s obligations”, making it crystal clear precisely what to do whenever a parcel is shipped. Goods must, for example, be shipped in rigid packaging and there must be no indication whatsoever of the nature of what is inside.
Our responsive customer service team is on-hand 7 days a week to process claims and compensate our customers as swiftly as possible. Once the compensation claim has been submitted and approved, the payout is made within 30 working days.
If you have any questions, don’t hesitate to get in touch with the Secursus team, either by email or via our social networks. We’ll be more than happy to help!
Find out how to insure your parcel in less than 2 minutes here.